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University Libraries

Student - Library FAQs



What types of study spaces are available?

Group and silent study areas are available for library users. See Study Spaces in the UB Libraries for location information.

How do I get a job in the library?

For information on obtaining employment as a Student Assistant within the libraries, view the Student Assistant information page.

Is there a lost and found in the library?

If you have lost an item in the library, please ask at the circulation desk. See also: Lost and Found

Where can I find the library hours?

Visit the Hours/Maps page for all library hours. Please note that Silverman Library has extended hours during the fall and spring semesters.

Is there someone available to help me with my research?

Each major has a librarian who can help you with your information needs. Find your librarian on our Subject Librarian page.

In addition, you can get instant answers from librarians by using our 24/7 chat service.



How do I check out library books?

Borrowing privileges are available to currently enrolled University at Buffalo students, faculty, and staff. To borrow materials, bring your UB card and the items you wish to check out to the circulation desk.

How long can I check out a book for?

Loan periods for materials depend on the borrower’s status at the university. View Circulation Loan Period Information for further details.

Can I check out a periodical (journal)?

Sometimes periodicals (journals) may circulate briefly; ask for details at the circulation desk.

Can I have library items sent to me?

You can have journal articles and book chapters delivered electronically, and library books made available for pick-up at the library of your choice by using our Delivery+ service.



Where are the photocopiers located?

Photocopiers are located in each library unit; view the Library Floor Plans for exact locations. For information about the photocopiers, see: Photocopying in the UB Libraries.

Can I print in the libraries?

Yes, printing is available from the Library Research Stations, as well as the Cybrary Stations. View Printing in the UB Libraries for more information.

Can I print from my laptop?

UBIT provides a program to enable printing from your personal computer to printers in the public computing sites. For more information, see: UB IT Printing.


I need to use a scanner. Do you have one?

Scanners are available for use on the south side of the Capen (Silverman Library) 1st floor Cybrary, in addition to the 2nd floor Lockwood Cybrary. The scanning stations have 30 minute time limits. Please view Scanning in Public Computing Service Areas for further information on the scanning stations.



I failed the Library Skills Workbook. What do I do?

If you have failed the Library Skills Workbook, you must contact us by sending an email to Do not send this message until you have completed all five sections and the two retake attempts for any failed section(s). See the “If You Fail...” section of the Workbook for full instructions. View the Common Questions for additional information about the Workbook.

How do I cite this source?

The Citing Sources guide provides information and examples to help you cite your sources. If you are looking for help with APA or MLA citations, you may also wish to look at easybib, a free bibliography composer.

Do you have my textbook for class?

The University at Buffalo Libraries generally do not purchase textbooks. However, former students occasionally donate his or her textbooks to the library. If you know the title or author of a particular book, search the UB Libraries Catalog to locate the item within the UB Libraries. If you need help searching, Ask a Librarian.

As part of a pilot program to explore ways to help students with the high cost of textbooks, the University at Buffalo Libraries are providing students in select classes with access to the electronic version of the textbook. To learn about the e-Textbook pilot program and find out which classes are participating, visit: The UB Libraries e-Textbook Initiative.

I'm looking for the fiction section. Where is it?

The University at Buffalo Libraries do not have a general fiction collection to browse. However, there are fiction books within the libraries.

If you know the title or author of a particular book, search the UB Libraries Catalog to locate the item within the UB Libraries. If you need help searching, Ask a Librarian.

For leisure reading title suggestions, visit: UB Libraries on Pinterest.

For additional suggestions, check out our Reading for Pleasure guide.

The article that I need says that I have to log in/ pay for it. What do I do?

No, you do not have to pay for an article. When you encounter a situation like this, check the UB Libraries for the print or electronic version of the journal which the article was published in:

To find a print journal from the UB Libraries home page, click on the Catalog tab. Use the drop down menu to search Title begins with and search the UB Libraries Catalog for the title of the journal.

To find an electronic journal from the UB Libraries home page, locate the Find Library Materials drop down menu and click on Electronic Journals. Use the drop down menu to search Title begins with and search for the title of the journal.

Ask a Librarian if you need help searching for the print or electronic journals.

If you find that we do not own the journal article, you can request the item through Interlibrary Loan using the Delivery+ (ILLiad) system.

As a distance learner, what services are available to me?

The Online Learners Help Guide is the perfect starting place for any distance learner. Use this guide to learn about remote access to the libraries’ resources, online reference service and more.

Where do I go to get started with my research?

There are online guides and videos available to help you understand basic research skills. Our Research Tips page is a great place to get started.